Clients
Some of our larger clients include:
Lifeline Aotearoa
Lifeline Aotearoa provides professional and confidential services offering counselling, support and information. Counsellors deal with many kinds of issues with callers including psychological & emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse. In addition Lifeline works in collaboration with other health and community organsiations to provide resourcing and helpine services on behalf of government agencies and district health boards. Established in 1965, Lifeline provide a vital service to thousands of New Zealanders each year.
Headspace Australia
Headspace provides mental and health wellbeing support, information and services to young people and their families across Australia. Established in 2006, headspace is the National Youth Mental Health Foundation. The people that work at headspace are providing solutions for young people aged 12 to 25 years. Their primary focus is the mental health and wellbeing of all Australians. They know that getting help early is the key to resolving these problems quickly.
University of Auckland, Department of General Practise & Primary Health
The Department of General Practice and Primary Health Care, is one of the leading departments of its kind in the world. As an academic unit within the School of Population Health, the department is committed to continually raising standards and achieving excellence in teaching and research at all levels of general practice and primary healthcare.
DraftFCB
Every day, their advertising influences thousands of tiny decisions New Zealanders make about all kinds of things - from where they buy a hammer or what programme they watch, to how they help someone with depression. These tiny individual changes add up to big shifts in attitudes and behaviour. Changes that have helped grow small sales into big sales, small businesses into big businesses and even helped change the shape of our society. These changes have been achieved through their advertising, using their skills in strategy and planning, creative, direct and digital, media, and public relations. Their work in these areas has been recognised by the industry, winning DraftFCB "Agency of the Year" in both 2008 and 2010 and "Media Agency of the Year" in 2009.
EDX Services
EDX was established in 1999 with the purpose to help clients get the greatest benefit from the Personal Properties Securities Act 1999 (PPSA). They aim to provide the best overall solution to creditors rather than simply selling software or registration services.
Projects
Some of our larger projects include:
The Journal
DraftFCB asked IT Live Software to design and build the back-end of an online depression self-management programme called The Journal. The result was an integration between a Flash based website created by Salt Interactive and our Dynamic Health back-end to help users with their depression. The Dynamic Health CRM capabilities allowed for a seamless back-end implementation of all the Journal interactive tasks. The Dynamic Health Client application is used by care givers to provide real time help to website users.
The Lowdown
Lifeline Aotearoa asked IT Live Software to design and build a text and email system for young people experiencing depression. The Lowdown is a fundamental component of New Zealand's the National Depression Iniative designed to help prevent suicide and improve mental health and well being. The system replicates traditional telephone helpline approaches, providing young people with free, anonymous and direct access to support staff 7 days a week.
eheadspace
Headspace Australia asked IT Live Software to design and build an online depression help system called eheadspace utilising our Dynamic Health system for roll-out in Western Australia. The timeline was extremely tight and we pulled together all possible resources and was able to deliver a total solution on time for the go-live date. We collaborated with Salt Interactive who did the front-end website.
E-CHAT
HealthTRX in collaboration with the University of Auckland, Department of General Practise & Primary Health approached us to develop eCHAT, the electronic form of the NZ-developed Case-finding and Help Assessment Tool (CHAT). This helps identify patients with lifestyle issues (such as problematic smoking, drinking, recreational drug use, gambling, exposure to abuse, physical inactivity) and mental health issues (depression, anxiety, difficulty with anger control). Patients can identity whether they want help with one or more of these issues and whether they would like this during the booked consultation or would like to come back later to deal with this.
The system was developed as a web-based system with a computer internet browser-friendly back-office module and an iPad-friendly questionnaire module that is utilised by patients within a clinic. We developed a sophisticated dynamic questionnaire engine and reporting tool to cater for the complex branching and reporting requirements.
PPS Australia
EDX have expanded their NZ service to support the roll-out in 2011 of the Private Property Security Act (PPS) in Australia and have approached IT Live Software to develop the system to enable it. This is currently being developed as a large scale SOA application with a a web client and B2B web service application programmer interface.